Continuous improvement programs are popular these days as all businesses are trying to find ways to cut costs by working smarter. Although CI programs are present everywhere they seem to deliver bottom line results only in certain places. Why?
If we analyze this logically you will see that it very simple. CI requires change in way processes work in an enterprise. It requires people working with these processes to change and think differently. Actually, it requires thinking outside the box.
We know that human beings by design are resistant to change. Researchers have proven that humans do not like change. So what would motivate change in a CI program?
Two key motivators for change are:
1. Threat - If people fear the consequences of not changing, then they would be willing to try to change. For example, fear of losing a promotion or job or a raise.
2. Reward - If the proposed change brings tangible rewards then people could accept change.
What strategy does your company use to make CI programs succeed?
Share your ideas at info@sybeq.com
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